Custom Order Guidelines

Thank you so much for choosing Sidnee's Batch Co.! I am incredibly grateful to be a part of your most memorable moments and take great pride in baking for you.

Please review the following details carefully before filling out the custom order form.

Ordering & Pickup

  • Availability: Orders are accepted on a first-come, first-served basis.

A 2 week notice is required before placing your order. This means your deposit must be paid and your order slot secured 2 weeks before your pickup and/or event date. 

  • Pickup Days: Order pickup is available on Saturdays and Sundays of the week your order is scheduled.

  • Location: All orders are pickup in Raleigh, North Carolina (near Triangle Town Center). The exact address will be provided upon project confirmation.

Pricing & Customization

When filling out the form, please be as specific as possible in the Details section to ensure your vision comes to life!

  • Standard Custom Cookies: $65 per dozen & Include up to 6 designs and 6 colors.

  • In-Depth Character Cookies: $80 per dozen & Include up to 6 designs and 6 colors.

  • Order Minimum: There is a 1 dozen minimum for all custom orders.

Flavors

  • Classic Sugar Cookie

  • Funfetti (Signature sugar cookie with rainbow sprinkles)

Allergy Notice: Please be advised that all cookies are prepared in a kitchen that is not dairy, wheat, or egg-free.

Packaging

To ensure maximum freshness and easy storage, all cookies are individually sealed in cellophane packaging.

  • Each dozen is provided in one bakery box.

  • Please note that we do not offer additional gift wrapping or specialized packaging beyond the individual bags and standard boxing.

Payment Policy

To protect both the business and your requested date, we utilize the following payment structure via PayPal Invoicing:

  1. Deposit: A 50% non-refundable deposit is required to reserve your date on my calendar.

  2. Final Balance: The remaining 50% of your total is due on the day of pickup.

Next Steps

Once you have submitted your inquiry, please allow 24–48 hours for a response. After your request is reviewed and accepted, you will receive a text to confirm order details, next steps, and invoicing instructions.